24.3.2
Normals Texture Files
The colour space on the Normals for PNG and JPEG outputs is not correct. Normally the should be in raw/linear and not need an input transformation, there is an issue with the file authoring that is encoding them as sRGB. To resolve, adjust the input transformation in your program of choice to treat them as sRGB.
Light System Menu Crash
When the menu is in this state, i.e. you have any number of rows in the New Light System frame, if you click on a row in this frame then the program will crash. Any data currently entered for a light system you are creating will be lost. No saved light system data will be impacted. If you are running a job and this crash occurs Marso will attempt to recover at next startup but progress for that job may be lost.
Spaces in paths
Currently having spaces in paths is not supported. So most steps will fail if a path includes a space. This covers calibration and processing. As a solution for the time being it is recommended to move the data to a location where there are no spaces in the path.
Run out of storage
If the program is running and the drive that the sctrach directory is set to use fills up (due to Marso or other programs) then windows will throw a Storage Warning, the job in Marso will fail.
If the scratch directory is set to the C: drive, (and the disk is now full) the program will not be able to be launched
To resolve you must clear space on the drive, usually we aim for 1TB of free space. Then the program can be relaunched and job can be restarted safely.
Windows defender false positive
Windows defender has an AI based threat detection system that on some systems detects a portion of Marso as a threat. The threat should look like Trojan:Script/Wacatac.B!ml
To resolve, you will need to add an exception on this path %LOCALAPPDATA%/M-XR/Maestro/Unpack
If you are unable to add an exception due to security policy then we don’t currently have a solution.
Firewall blocked
If you have your firewall blocked and set not allow any connections then Marso will crash and will not provide a clear error. Marso requires external internet connection to run inorder to conenct to our DRM system.
To resolve, add a whitelist to your firewall for the Marso program and any program in this directory %LOCALAPPDATA%/M-XR/Maestro/Unpack
VPN support
Currently based on our testing, Marso does not work with VPNs. They can tried at the user’s own risk but we do not expect them to work.